Under the direct supervision of the Country Programme Manager and Snr. Legal Officer, the legal counselor and trainer shall:
· Identify and assess individuals and families in need of civil documentation and legal assistance.
· Support clients in navigating administrative and legal procedures to obtain civil documentation (e.g., Tazkera, birth certificates).
· Provide case follow-up to ensure the timely and successful resolution of documentation issues.
· Organize and facilitate community-based information sessions on the importance of civil documentation and its benefits.
· Collaborate with local authorities, legal aid providers, and other relevant actors to facilitate the issuance of documentation.
· Refer complex cases to legal advisors or specialized services when required.
· Maintain accurate and confidential case records, ensuring data security in line with organizational and UNHCR guidelines.
· Provide regular updates and reports on activities, challenges, and outcomes to the line manager/officer.
· Work closely with Communities to identify persons in need of civil documentation support.
· Advocate for vulnerable groups, including women, children, and persons with disabilities, to access documentation services.
· Identify and report systemic challenges or barriers to accessing civil documentation, contributing to project-level solutions.
· Ensure that all interventions align with UNHCR’s SOPs and protection principles and international human rights standards.
· Promote a client-centered approach, respecting confidentiality and the dignity of all beneficiaries.