Job Summary
The IT Manager is responsible for overseeing the information technology and computer systems of an organization, ensuring they run efficiently and securely. This role includes managing IT staff, developing and implementing IT policies and systems, and coordinating IT operations to meet organizational needs. The IT Manager also handles budgeting, strategic planning, and project management for major IT initiatives, ensuring the security and optimal performance of the network and data systems.
Duties & Responsibilities
· Running regular checks on network and data security
· Manage information technology and computer system
· Operational knowledge of Microsoft services like AD, DNS, File Servers, GPOs, and Email Services.
· Configuring firewalls, routing, and switching to maximize network efficiency
· Maximizing network performance through ongoing monitoring and troubleshooting
· Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
· Plan, organize, control, and evaluate IT and electronic data operations.
· Manage IT staff, training and coaching employees, communicating job expectations, and appraising their performance
· Design, develop, implement and coordinate systems, policies, and procedures.
· Ability to troubleshoot and perform routine maintenance on servers, computers, and peripheral equipment
· Ensure security of data, network access, and backup systems.
· Act in alignment with user needs and system functionality to contribute to organizational policy
· Identify problematic areas and implement strategic solutions in time
· Have knowledge regarding Cisco Voice Services
· Preserve assets, information security, and control structures
· Identifying and acting on opportunities to improve and update software and systems
· Developing and implementing IT policy and best practice guides for the organization
· Designing training programs and workshops for staff
· Running and sharing regular operation system reports with senior staff
· Managing and reporting on the allocation of IT budget
· Providing direction for IT team members
· Identifying opportunities for team training and skills advancement
· Perform any other activities as assigned by the direct supervisor.
