Crowd Controller

Position Title: Crowd Controller

2025-05-22 Kandahar Full Time 3

Job Location:	Kandahar
Nationality:	Afghan
Category:	Other
Employment Type:	Full Time
Salary:	According to NGO Salary Scale
Vacancy Number:	HRM-033-2025
No. Of Jobs:	2
City:	Kandahar

Organization:	HEWAD, Reconstruction, Health & Humanitarian Assistance Committee
Years of Experience:	at lease 2Years in relevant field.
Contract Duration:	6th Months
Gender:	Male
Education:	BBA Degree or any other in Social Science, Law, Political Science, or Management;
Close date:	2025-05-22

About HEWAD, Reconstruction, Health & Humanitarian Assistance Committee:

HEWAD is a non-governmental, non-political, and non-profitable charity organization established in 1994 to provide Medical, Educational, Social, and Humanitarian Assistance to the needy people of Afghanistan. HEWAD implements primary health care to needy people of Afghanistan, and within those focuses on the provision of health care to the most vulnerable group, children, and women. HEWAD provides perfect health education, information, and service to Afghans in order to improve their living conditions.

Job Descriptions:

The crowd controller will be responsible for the below metioned tasks:

1. Responsible for overall crowed control and returnees flow management in SEC.

2. Assign the Crowd Controller on differ points to manage the crowed in SEC.

3. Initial screening of the documents and token distribution to families/individual for iterance to SEC.

4. Guide the crowed control staff to escort the families.

5. Queuing Area management and information sharing to the crowed/Clients regarding documents and UNHCR services.

6. Checking the documents of the returnees at the entrance point.

7. Families moment arrangement during the ins and exit to SEC through SEC walk way.

8. Coordinating with Intake, BMIS, mine awareness, vaccination section, child friendly space, clinic and guards to manage the crowed and guide the POS accordingly.

9. Train the Crowd Controllers how to deal with crowed and communicate with people respectfully.

Job Requirements:

1. BBA Degree or any other in Social Science, Law, Political Science, or Management;

2. At least 2 years of experience in supervisor position.

3. Fluency in English, Dari, and Pashto languages with expertise to generate reports.

4. Strong interpersonal, communication, and coordination skills.

6. Ability to travel to rural locations in the province.

Submission Guidelines:

Applicants meeting the above requirements are requested to apply for this vacancy, please use the following link; https://forms.gle/iukJcQ3am8mFeDw59

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Important Notes:

1. Supporting documents, e.g. diplomas, recommendation letters, identification card(s), etc., are not required at this stage, therefore not to be sent along with the application.

2. Only short-listed candidates will be contacted for further assessment.

3. Please remember that we will not consider the CVs for the positions after the closing date.