Summary of Key Functions:
The purpose of the Provincial Manager position is to ensure high quality and cost effective programme implementation
- Line management for senior program staff and support functions (Financial and Human Resources, Procurement and logistical services) in the Province
- Builds unified program and program support teams and promotes “CARE family” unity
- Ensure effective, timely, high quality implementation of projects and program support functions in the provincial and site office
- Active member of the Senior Management Team (SMT)
- Ensure optimal use of resources and value for money within the allocated project budgets
- Compliance with and adherence to CARE, Donor policies, contractual commitments process and procedures, including budget expenditure compliance and donor reporting
- Represent CARE and organize other staff to, with the Government, UN, I/NGOs and other stake holders at Provincial level
- Takes every possible step to ensure appropriate working conditions as well as adequate safety & security arrangements for CARE staff in all the provincial offices
- Actively promotes gender equality and women’s empowerment
- Work closely with program teams in implementation of projects (including coordinating input for donor proposals and reports) in the province, in compliance with contractual commitments (i.e. quality, synergies, timeliness, use of resources).
- Key relations
- Supervises provincial support staff and project supervisors on all matters related to the delivery of CARE mission in the province
- Collaborates and coordinates with program, finance, program support, internal audit and project managers in both province and Kabul offices.
- Actively contributes to meetings to create an awareness on CARE programs in the relevant province
Key Results Expected:
- As a member of the management team, the Provincial Manager ensures the strategic direction of the provincial program and operations, and plans and manages the day-to-day operations of the PO, focusing on achievement of the following results:
Overall Management:
Effective and efficient project delivery is ensured by supervising the team in the province and by putting in place the requisite support functions and implementing agreed business processes:
- Compliance of operations with CARE rules, regulations and policies is ensured.
- Analyze and ensure that existing program and program support functions are running effectively and efficiently or could be further improved, i.e., security, transport and travel services, building maintenance, ICT and IT-support, procurement;
- Provide contextual input for the preparation of all appropriate procurement documentation (e.g. RFQ, RFP) on all common premises and facilities-related vendor contracts. Non-program technical inputs are to be provided in a timely cost effective and ethical manner within the CARE financial and administrative regulations and rules in order to ensure continuity of business and value for money.
- Targets are set and regularly monitored for operational efficiency. Operating environment is consistently monitored and analyzed, leading to recommendations and quick readjustments of the operations, including seek advice on legal considerations and risk assessments;
- Risks (financial, legal, physical, etc.) are adequately anticipated, managed and mitigated, through the implementation of internal control policies, and the design and implementation of Business Continuity Plans, and Emergency preparedness measures;
- Provide support to ensure knowledge is built and shared with regards to management and operations in the PO, including organization of the operations staff trainings, ensuring compliance with CARE corporate mandatory certification levels, synthesis of lessons learnt/best practices, and sound contributions to CARE knowledge networks and communities of practices.
Program Management:
Play a supervisory role over programs implemented through program department in the province and provide management support as and when required by focusing to achieve the following results.
- Project delivered through partners or directly by CARE provincial staff are ensured to meet the project implementation plan.
- Effective use of project budget and resources are ensured.
- Coordination with monitoring team and project supervisor to ensure monitoring visits are supported through close coordination with government and relevant stockholders.
- Resource mobilization opportunities at provincial level is shared with program department.
Overall Management:
Effective and accurate financial resources management, strategic human resources management, efficient procurement and logistical services management and supervision of the operational side of programming. focusing on achievement of the following results:
- Ensure that all premises and facility management-related vendors are performing in full compliance with all of their contractual obligations at all times;
- Proper budget forecasting, expenditure tracking and audit of financial resources, in accordance with CARE rules and regulations;
- Cash management processes are properly managed, controlled and supervised, including liquidity management, recommendation of impress level, risk assessment, bank relationship management; timely accounting and reconciliation of all transactions, security for cash assets on site;
- Oversee the proper management of assets, facilities and logistical services, including full compliance in the accounting for the procurement, utilization and disposal of the assets;
- Financial exception reports are routinely monitored for unusual activities, transactions, and any anomaly or unusual transaction is investigated. Supervisors and other CARE staff at Kabul are informed of the results of the investigation when satisfactory answers are not obtained.
Internal Control:
Develop and implement action plans in response to the internal control feedback at province level.
Human Resources:
CARE compliance with human resource policies is ensured at all times, including:
- Optimal staffing of the office and projects, the recruitment of women is mandated for the purpose of achieving gender equality and women’s empowerment;
- Recruitment processes and performance management systems are properly used and overseen, ensuring link of job design with recruitment career development and learning management;
- Staff learning opportunities are promoted
Procurement and Logistical Services:
PO compliance with corporate rules and regulations is ensured in the field, and the PO procurement strategies, including:
- Sourcing strategy, supplier selection and evaluation, quality management, customer relationship management, e-procurement promotion and introduction, and performance measurement is designed and implemented;
- Oversee proper management of CARE assets, facilities and logistical services is ensured, including all local transport arrangements at the Provincial Office which should be pooled to the greatest extent possible to ensure cost effectiveness and optimal availability. This extends to the maintenance management of the vehicle fleet.
Information and Communication Technology:
Forward-looking information and communication management is ensured focusing on achievement of the following results:
- Access of adequate IT and telecommunications infrastructure for the office and for the offices in the area;
- Opportunities and ways of converting business processes into web-based systems are identified;
- Different systems and applications are promoted and implemented, for optimal content management, knowledge sharing, information provision and learning.
Security and staff welfare:
Working conditions of CARE personnel are tracked and gender needs are prioritized. Security in the field is adequately managed by focusing on achievement of the following results:
- All arrangements are made, and measures are in place so that CARE office premises and personnel are in the safest possible working environment.
- The office premises are adequately maintained and organized, in a gender thoughtful way, with appropriate access to auxiliary facilities as may be required;
- Secure, flexible, adequately comfortable and gender transformative working conditions are available for national/international staff with duty station in the PO;
- Adequate transportation, and flexible, secure arrangements, are available for all CARE personnel on duty;
- Regular engagement with the Kabul security team occurs, including but not limited to:
Safeguarding Responsibilities:
Safety and Security Responsibility:
We all have a responsibility to promote a safe and secure work environment, foster a safety and security culture, and ensure consistent application of, and compliance with, CARE Afghanistan safety and security policies and procedures.