The role is responsible for conducting community-based hygiene promotion and awareness activities to prevent acute watery diarrhoea (AWD) and cholera, promoting safe drinking water, sanitation, handwashing, and household water treatment and storage practices. Key duties include household visits, community demonstrations, distribution of approved IEC materials, coordination with community mobilizers and WASH stakeholders, identification and reporting of public health concerns, accurate documentation of outreach activities, and referral to available health services. The position also ensures inclusive community participation, accountability, safeguarding, compliance with organizational policies, and timely reporting to support effective WASH and public health interventions.
Key Duties and Responsibilities
• Conduct community-based hygiene promotion sessions focused on acute watery diarrhoea (AWD)/cholera prevention, safe drinking water, sanitation, handwashing with soap and household water treatment and safe storage.
• Deliver accurate, culturally appropriate messages on transmission routes, danger signs, early care-seeking, oral rehydration solution (ORS) and referral to available health services, following approved technical guidance.
• Conduct household visits, small-group discussions and demonstrations using approved interpersonal communication and IEC materials, reaching women, men and vulnerable groups through safe and appropriate channels.
• Coordinate with community mobilizers to schedule sessions, identify underserved households and ensure transparent, non-discriminatory participation.
• Support community awareness around water-system improvements, sanitation facility rehabilitation and correct, safe use and maintenance of emergency latrine kits where assigned.
• Demonstrate key hygiene practices, including proper handwashing, safe handling of drinking water, food hygiene and household environmental cleanliness.
• Identify and report rumours, behavioural barriers, suspected clusters of AWD symptoms and gaps in WASH services promptly to the supervisor; do not diagnose or provide medical treatment.
• Distribute approved IEC materials and support any assigned hygiene supplies distribution with proper tracking, without making eligibility promises or requesting payments.
• Maintain accurate daily session records, attendance sheets and sex- and age-disaggregated reach data using approved tools; avoid collecting unnecessary personal or medical details.
• Work closely with WASH Master Trainer, Project Coordinator, community representatives and health/WASH stakeholders to ensure technical consistency and timely outreach.
• Ensure messages, demonstrations and referrals are accessible and appropriate for persons with disabilities, older people and other at-risk groups.
• Explain feedback and complaint mechanisms, refer safeguarding concerns through approved confidential channels and safeguard all beneficiary information.
• Follow OCHR Code of Conduct, AAP, PSEA, child safeguarding, do-no-harm and relevant WASH/public-health procedures.
• Submit weekly progress reports, participate in refresher training and field supervision, and complete other relevant duties as assigned.
