The Protection Coordinator/Manager is accountable for ensuring technical quality of child protection programming implemented directly or through partners, strengthening referral pathways, and is responsible for supporting capacity development of staff, partner and community structures, representing the organization in relevant child protection coordination mechanisms and providing technical inputs for proposal development whenever needed.
The role provides overall technical leadership and quality assurance for child protection programming within the country programme, directly working with the Project Manager, the Project Coordinators, field team and partner organisations. The role supports the design, implementation, monitoring and continuous improvement of child protection interventions, including community-based child protection, awareness raising, referrals, capacity strengthening, and integration of child protection and safeguarding considerations across sectors, particularly Education in Emergencies (EiE).
3. RESPONSIBILITIES
Technical Leadership, Programme Quality and Program Development
- Provide overall technical leadership and quality assurance for child protection programming (including partner’s activities), ensuring programmes are aligned with international child protection standards, national frameworks and PIN policies.
- Support the development of child protection tools, guidance documents, SOPs and technical resources.
- Ensure child protection considerations are integrated throughout the project cycle across PIN programming.
- Undertake regular supervision activities, including field visits and review of program data to support programme quality and partner capacity.
- Support establishment and maintenance of safe referral pathways.
- Support assessments, programme design, proposal development and budgeting.
- Support child protection risk assessments, safety audits and community-based risk mapping exercises.
Capacity Building and Technical Support
- Develop and deliver training materials and capacity-building initiatives for staff, partners and community structures.
- Mentor, coach and provide day to day technical guidance to programme teams and partners on child protection approaches and standards.
- Support capacity strengthening of community-based child protection committees and other community structures.
Monitoring, Evaluation, Learning and Reporting
- Support development of child protection indicators, monitoring tools and data collection systems.
- Ensure quality monitoring of child protection activities and partner implementation.
- Review programme data and provide recommendations for programme improvement.
- Review and provide technical input into internal and donor reports, ensuring accurate analysis of child protection activities, achievements, challenges and lessons learned.
- Work closely with MEAL teams to strengthen monitoring systems and ensure child protection considerations are integrated into assessments, monitoring and evaluations.
Coordination and Representation
- Represent PIN in national child protection coordination mechanisms, clusters and technical working groups.
- Coordinate with government authorities, UN agencies, NGOs and community stakeholders.
- Contribute to inter-agency child protection initiatives and technical discussions.
4. PIN COMPETENCY MODEL
PIN Competency Model is a framework used to define, assess, and develop the behaviours, skills, and attitudes expected from staff. It focuses on how people perform their work, not only on their technical knowledge.
The Protection Manager will be recruited, and subsequently evaluated, following the PIN competency areas here below, where the staff is expected to at least meet the expectations as outlined below:
1. Personal integrity and values:
Demonstrates honesty, accountability, and consistency in actions and communication. Adheres to PIN’s values, policies, and ethical standards, addresses inappropriate conduct, and continuously reflects on and improves personal performance.
Committed to gender equity/equality, inclusion, non-discrimination, and the rights of women, children and persons with disabilities. Show empathy, caring and patience.
2. Universal competencies
o Communication: Communicates clearly and effectively, adapting messages to different audiences. Shares information in a timely manner, listens actively, encourages dialogue, and uses evidence to support decisions and recommendations. Be fluent in communicating on issues of protection (mainstreaming), GBV, gender, and in using the required vocabulary.
o Cooperation: Builds positive and inclusive working relationships, values diverse perspectives, and promotes teamwork. Shares knowledge, supports collaboration, and addresses conflicts constructively.
o Resilience/coping with stress: Maintains composure and effectiveness under pressure. Manages stress constructively, remains solution-oriented, and adapts well to challenges and changing circumstances.
3. Specific competencies
o Problems and tasks solving approach: Analyses issues, identifies root causes, and makes informed decisions. Proactively solves problems, collaborates with others, and seeks practical improvements and innovative solutions.
o Result Orientation: Takes ownership of objectives, delivers high-quality results, and continuously seeks opportunities to improve performance and outcomes.
