Job purpose:
This role will provide psychosocial support, basic PSS case management support to crisis-affected population through individual counselling, follow-up support, referrals, psychosocial support group activities and dissemination of information on available services to encourage access to services.
This role will collaborate with the In-Charge/Provincial Officer to oversee provision of psychosocial/group support, skills building with local partner, information sessions and other recreational activities to strengthen psychosocial support services.
Under the overall supervision of the HER project in charge of the Basic Health Center (BHC) and the technical supervision of the MHPSS Technical lead of the implementing partner, the PSS Counselor will be responsible to:
1. Provide psychosocial assessment and interventions in accordance with professional standards, both individually and in groups, for clients at the relevant health facility, through the identification of psychosocial problems and preparing them for receiving treatment.
2.
3. Provide awareness-raising and psychoeducation for clients in health facilities.
4. Perform assessment and interventions in compliance with the ethical standards of PSS.
5. Actively participate in monitoring meetings with the mental health officer, midwife, community health supervisors, and, when needed, with community health workers.
6. Work in a multidisciplinary team with health workers, doctors, and nurses in health facilities in mental health-related activities and attend regular team meetings.
7. Record client information, organize related documents, register cases, and write case details in the casebook.
8. Responsible for maintaining confidentiality of all registered documents.
9. Conduct open awareness-raising groups at the comprehensive health center level.
10. Refer cases and track referrals through developed formal partnerships, follow-up mechanisms, and joint case management protocols with specialized facilities.
11. Organize community-based awareness programs to identify and encourage individuals with psychosocial issues to seek treatment.
12. Establish good working relations and network with the health facility management team and mental health departments of the hospital for client referral.
13. Submit monthly, quarterly, and annual reports to the relevant department.
14. Perform other tasks assigned by the responsible head of the health facility/ relevant department/supervisor.
O Organizational Responsibilities:
Policy Adherence
· Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law.
Prevention of Sexual Exploitation and Abuse:
· Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
Ethical Conduct at International Medical Corps
As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.
International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.
As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.
