IT Officer
2026-06-16        Kabul       Full Time        11
Job Location: Kabul
Nationality: National
Category: Information Technology
Employment Type: Full Time
Salary: Salary and conditions are according to ACBAR’s salary scale.
Vacancy Number: IT-2026
No. Of Jobs: 1
City: Kabul
Organization: ACBAR
Years of Experience: 3–5 years of experience in IT communication and IT support with National NGOs and International NGOs
Contract Duration: -
Gender: Male/Female
Education:
Close date: 2026-06-16


About ACBAR:

The Agency Coordinating Body for Afghan Relief and Development, ACBAR, is an independent forum founded in 1988 in response to the demand from NGOs working with Afghan refugees in Pakistan and across the border in Afghanistan to more efficiently coordinate assistance and delivery of services. With its main office in Kabul since 2002, ACBAR brings together 230 National and International NGOs working in in all sectors of humanitarian assistance and development in Afghanistan. Its activities focus heavily on information to its members and the aid community in general, coordination of activities at the national and regional levels, and advocacy on issues affecting the work of its members in Afghanistan. ACBAR has a mission to provide an efficient platform for members to carry out effective humanitarian, development, and peace building activities in Afghanistan. The members are the drive behind ACBAR, and their active participation is essential to ACBAR’s continued dynamism. 

The Agency Coordinating Body for Afghan Relief and Development, ACBAR, is an independent forum founded in 1988 in response to the demand from NGOs working with Afghan refugees in Pakistan and across the border in Afghanistan to more efficiently coordinate assistance and delivery of services. With its main office in Kabul since 2002, ACBAR brings together 230 National and International NGOs working in in all sectors of humanitarian assistance and development in Afghanistan. Its activities focus heavily on information to its members and the aid community in general, coordination of activities at the national and regional levels, and advocacy on issues affecting the work of its members in Afghanistan. ACBAR has a mission  to provide an efficient platform for members to carry out effective humanitarian, development, and peace building activities in Afghanistan.  to provide an efficient platform for members to carry out effective humanitarian, development, and peace building activities in Afghanistan.  The members are the drive behind ACBAR, and their active participation is essential to ACBAR’s continued dynamism.
Job Descriptions:

The IT Communication Officer is responsible for managing and delivering clear, effective communication between the IT department and internal/external stakeholders while supporting the organization’s IT systems. The role ensures efficient operation of hardware, software, and networks, translates technical information into user-friendly content, and supports users while safeguarding data and maintaining system reliability.

The IT Communication Officer is responsible for managing and delivering clear, effective communication between the IT department and internal/external stakeholders while supporting the organization’s IT systems. The role ensures efficient operation of hardware, software, and networks, translates technical information into user-friendly content, and supports users while safeguarding data and maintaining system reliability.

ESSENTIAL TASKS

ESSENTIAL TASKS ESSENTIAL TASKS

Essential tasks include the following:

Essential tasks include the following: Essential tasks include the following:

IT responsibilities:

IT responsibilities: IT responsibilities:
  • Responsible for all ACBAR IT management and requirements.
  • Negotiate contracts and liaise with internet providers and web hosting companies
  • To set up and maintain the network, email, and server configuration.
  • Ensure that all the IT equipment in ACBAR offices is maintained and functioning properly (hardware and software).
  • Ensure that all computers are backed up to the cloud server.
  • Support all necessary security and virus protection aspects for standalone and network IT equipment.
  • Keep a record of all IT Equipment and update the inventory list with the IT Manager.
  • Provide technical training (IT) support to staff with the IT Manager
  • Provide advice for purchasing new IT equipment.
  • Keeping up to date with the latest technologies.
  • Support IT problems for ACBAR members if asked
  • To carry out any other related tasks requested by management
  • Provide Technical support for AID (ACBAR Information database).
  • Provide support to database users, troubleshoot, and prepare manuals and guidelines
     
  • Responsible for all ACBAR IT management and requirements.
  • Responsible for all ACBAR IT management and requirements.
  • Negotiate contracts and liaise with internet providers and web hosting companies
  • Negotiate contracts and liaise with internet providers and web hosting companies
  • To set up and maintain the network, email, and server configuration.
  • To set up and maintain the network, email, and server configuration.
  • Ensure that all the IT equipment in ACBAR offices is maintained and functioning properly (hardware and software).
  • Ensure that all the IT equipment in ACBAR offices is maintained and functioning properly (hardware and software).
  • Ensure that all computers are backed up to the cloud server.
  • Ensure that all computers are backed up to the cloud server.
  • Support all necessary security and virus protection aspects for standalone and network IT equipment.
  • Support all necessary security and virus protection aspects for standalone and network IT equipment.
  • Keep a record of all IT Equipment and update the inventory list with the IT Manager.
  • Keep a record of all IT Equipment and update the inventory list with the IT Manager.
  • Provide technical training (IT) support to staff with the IT Manager
  • Provide technical training (IT) support to staff with the IT Manager
  • Provide advice for purchasing new IT equipment.
  • Provide advice for purchasing new IT equipment.
  • Keeping up to date with the latest technologies.
  • Keeping up to date with the latest technologies.
  • Support IT problems for ACBAR members if asked
  • Support IT problems for ACBAR members if asked
  • To carry out any other related tasks requested by management
  • To carry out any other related tasks requested by management
  • Provide Technical support for AID (ACBAR Information database).
  • Provide Technical support for AID (ACBAR Information database).
  • Provide support to database users, troubleshoot, and prepare manuals and guidelines
     
  • Provide support to database users, troubleshoot, and prepare manuals and guidelines

    Website responsibilities:

    Website responsibilities: Website responsibilities:
    • To upload and update the ACBAR Website contents daily.
    • To approve job announcements, resumes & organizations
    • To update online News text
    • To post RFPs/ RFQs and EOIs in the website.
    • To post notices on the website.
    • Uploading necessary files on website.
    • To identify and promote the site to others on the web (search engines and Afghan and international institutions)
    • To archive outdated contents.
    • Creating new queries & new users for the database (directory of addresses)
    • Updating printable directory
    • Providing support to website users via email/phone
    • Solve the problem of all employers and jobseeker
  • To upload and update the ACBAR Website contents daily.
  • To upload and update the ACBAR Website contents daily.
  • To approve job announcements, resumes & organizations
  • To approve job announcements, resumes & organizations
  • To update online News text
  • To update online News text
  • To post RFPs/ RFQs and EOIs in the website.
  • To post RFPs/ RFQs and EOIs in the website.
  • To post notices on the website.
  • To post notices on the website.
  • Uploading necessary files on website.
  • Uploading necessary files on website.
  • To identify and promote the site to others on the web (search engines and Afghan and international institutions)
  • To identify and promote the site to others on the web (search engines and Afghan and international institutions)
  • To archive outdated contents.
  • To archive outdated contents.
  • Creating new queries & new users for the database (directory of addresses)
  • Creating new queries & new users for the database (directory of addresses)
  • Updating printable directory
  • Updating printable directory
  • Providing support to website users via email/phone
  • Providing support to website users via email/phone
  • Solve the problem of all employers and jobseeker
  • Solve the problem of all employers and jobseeker
    Job Requirements:

    The requirements listed below are representative of the knowledge, skill, and/or attribute required.

    The requirements listed below are representative of the knowledge, skill, and/or attribute required.
    • Bachelor’s degree in Information Technology, Communications, or Computer Science
    • Familiarity with Windows, macOS, Android, and iOS operating systems
    • Knowledge of virtualization, cloud services, and enterprise applications
    • Understanding of TCP/IP and networking implementation
    • Experience in designing, maintaining, and troubleshooting networks
    • Proficient in establishing LAN and WAN environments
    • Certifications such as CCNA, MCSA, or ITIL are an advantage
       
  • Bachelor’s degree in Information Technology, Communications, or Computer Science
  • Bachelor’s degree in Information Technology, Communications, or Computer Science
  • Familiarity with Windows, macOS, Android, and iOS operating systems
  • Familiarity with Windows, macOS, Android, and iOS operating systems
  • Knowledge of virtualization, cloud services, and enterprise applications
  • Knowledge of virtualization, cloud services, and enterprise applications
  • Understanding of TCP/IP and networking implementation
  • Understanding of TCP/IP and networking implementation
  • Experience in designing, maintaining, and troubleshooting networks
  • Experience in designing, maintaining, and troubleshooting networks
  • Proficient in establishing LAN and WAN environments
  • Proficient in establishing LAN and WAN environments
  • Certifications such as CCNA, MCSA, or ITIL are an advantage
     
  • Certifications such as CCNA, MCSA, or ITIL are an advantage

    Professional Experience

    Professional Experience Professional Experience
    • 3–5 years of experience in IT communication and IT support with National NGOs and International NGOs
    • Experience working with both technical teams and end-users
       
  • 3–5 years of experience in IT communication and IT support with National NGOs and International NGOs
  • 3–5 years of experience in IT communication and IT support with National NGOs and International NGOs
  • Experience working with both technical teams and end-users
     
  • Experience working with both technical teams and end-users

    Core Skills

    Core Skills Core Skills
    • Strong communication skills in Dari, Pashto, and English
    • Ability to simplify complex technical concepts for non-technical users
    • Knowledge of IT systems, infrastructure, and digital tools. Officer JD.docOfficer JD
    • Basic understanding of IT service management (ITSM) frameworks (e.g., ITIL)
    • Strong organizational, analytical, and problem-solving abilities
       
  • Strong communication skills in Dari, Pashto, and English
  • Strong communication skills in Dari, Pashto, and English
  • Ability to simplify complex technical concepts for non-technical users
  • Ability to simplify complex technical concepts for non-technical users
  • Knowledge of IT systems, infrastructure, and digital tools. Officer JD.docOfficer JD
  • Knowledge of IT systems, infrastructure, and digital tools. Officer JD.docOfficer JD
  • Basic understanding of IT service management (ITSM) frameworks (e.g., ITIL)
  • Basic understanding of IT service management (ITSM) frameworks (e.g., ITIL)
  • Strong organizational, analytical, and problem-solving abilities
     
  • Strong organizational, analytical, and problem-solving abilities

    Technical Competencies

    Technical Competencies Technical Competencies
    • Proficiency in Microsoft Office and Microsoft 365 tools
    • Basic graphic design skills
    • Experience with communication platforms and helpdesk systems
    • Fundamental knowledge of cybersecurity principles
       
  • Proficiency in Microsoft Office and Microsoft 365 tools
  • Proficiency in Microsoft Office and Microsoft 365 tools
  • Basic graphic design skills
  • Basic graphic design skills
  • Experience with communication platforms and helpdesk systems
  • Experience with communication platforms and helpdesk systems
  • Fundamental knowledge of cybersecurity principles
     
  • Fundamental knowledge of cybersecurity principles

    Personal Attributes

    Personal Attributes Personal Attributes
    • Strong interpersonal and stakeholder management skills
    • able to work under pressure
    • Proactive and self-motivated
    • Team-oriented mindset
  • Strong interpersonal and stakeholder management skills
  • Strong interpersonal and stakeholder management skills
  • able to work under pressure
  • able to work under pressure
  • Proactive and self-motivated
  • Proactive and self-motivated
  • Team-oriented mindset
  • Team-oriented mindset
    Submission Guidelines:

    If you meet the required qualifications and experience, please complete the application form using the link below. The deadline for submission is 16 June, 2026. Before applying, ensure that your CV and cover letter are combined into a single file, as you will be required to upload them during the application process.

    If you meet the required qualifications and experience, please complete the application form using the link below. The deadline for submission is 16 June, 2026. Before applying, ensure that your CV and cover letter are combined into a single file, as you will be required to upload them during the application process.

    ONLY INTERNATIONALS ARE ELIGIBLE FOR THIS POSITION

    ONLY INTERNATIONALS ARE ELIGIBLE FOR THIS POSITION ONLY INTERNATIONALS ARE ELIGIBLE FOR THIS POSITION

    Job application form link: https://form.acbar.org/app/form?id=x0.JYA

    Job application form link:  https://form.acbar.org/app/form?id=x0.JYA https://form.acbar.org/app/form?id=x0.JYA
    Submission Email:

    N/A

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