Job Summary
The Security Team Leader (STL) is responsible for supervising and coordinating all security activities at the Kabul Grant Hotel and Kabul Taj Hotel contract sites. The role ensures effective implementation of GSS security procedures, adherence to ICOCA compliance standards, and smooth coordination with hotel security management to facilitate VIP and VVIP entry, guest safety, and asset protection.
Key Responsibilities
1) Leadership and Supervision
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Supervise and guide all static guards and patrol teams assigned to the hotel contract sites.
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Ensure personnel are properly briefed on their daily duties, post orders, and emergency response protocols.
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Conduct regular roll calls, uniform, and equipment inspections.
2) Coordination and Communication
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Maintain close liaison with the Security Management of Kabul Grant Hotel and Kabul Taj Hotel regarding all security matters.
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Coordinate with hotel management for smooth and secure VIP/VVIP access, entry control, and escort arrangements.
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Communicate operational updates and incidents promptly to the Security Operations Manager.
3) Operational Duties
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Oversee implementation of access control procedures, vehicle checks, and visitor screening at entry and exit points.
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Conduct regular patrols across hotel premises, towers, and static guard posts to ensure compliance with post orders.
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Respond swiftly to security incidents, disturbances, or emergencies in coordination with hotel management and GSS HQ.
4) Compliance and Conduct
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Enforce adherence to GSS Code of Conduct, ethical standards, and ICOCA (International Code of Conduct Association) compliance policies.
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Ensure guards and staff demonstrate professionalism, respect, and integrity in all interactions.
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Report any breach of conduct, misuse of authority, or safety violations immediately.
5) Reporting and Documentation
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Prepare and submit daily situation reports, patrol logs, and incident reports to the Security Operations Manager.
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Maintain updated duty rosters, attendance sheets, and post inspection checklists.
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Support internal and external audits or inspections related to security operations.
6) Training and Performance
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Conduct regular refresher briefings on security awareness, emergency procedures, and customer service.
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Identify performance gaps and recommend training or corrective measures.
