Main Duties & Responsibilities:
Below is the job description for the HMIS Coordinator/Monitoring and Performance Manager:
System Oversight and Data Integrity:
- Ensure smooth operation of the HMIS across all levels—from community interactions to field offices.
- Produce and verify timely, accurate, and reliable information that drives actions to improve service quality.
- Maintain the functionality and correct use of the updated HMIS software in field deployments.
Data Verification and Quality Assurance:
- Implement rigorous procedures for data verification to prevent discrepancies, ensuring that only validated data is submitted to the central office or the Ministry of Public Health.
- Review field data for quality, accuracy, and consistency, providing detailed written feedback on monthly and quarterly reports.
Coordination and Compliance:
- Assist supervisors and program officers in planning and implementing project activities.
- Remain fully informed of the responsibilities assigned to stakeholders such as MoPH, UNICEF, PPHD, technical departments, and IMC to ensure seamless project implementation.
- Adhere to the reporting schedules and standardized formats as stipulated in the project contract, delivering high-quality and timely reports to supervisors.
Staff Communication and Training:
- Ensure all relevant staff are well acquainted with the approved project work schedule.
- Confirm that health facility staff understand and follow the standard operating procedures (as outlined by IMC and MoPH) for the pay-for-performance process.
- Conduct presentations and training sessions for sub-office teams on policies, strategies, and supervisory mechanisms, as part of the capacity building and orientation programs.
Monitoring and Performance Evaluation:
- Regularly update progress against key project indicators at both provincial and health facility levels on a monthly basis.
- Track project performance against established targets and develop effective action plans to address any gaps.
- Ensure that the project meets the minimum staffing and service standards as defined in the contract, and that HQIP and NMC checklists are implemented quarterly at each facility.
Record Keeping and Reporting:
- Establish and maintain an accessible, well-organized filing system and tracking mechanism for all major project activities.
- Monitor the timeliness and completeness of reports, and coordinate supportive supervision visits by developing robust monitoring and supervision plans.
- Collect, analyze, and compile data, offering actionable feedback and contributing to the drafting of monthly, quarterly, and annual reports.
Interagency Coordination and Additional Duties:
- Coordinate HMIS-related activities with relevant agencies, representing IMC in HMIS task forces.
- Maintain comprehensive records for all HMIS documentation, including necessary backups.
- Provide health facilities with HMIS stationery and standardized formats on a quarterly basis, and submit mission or activity reports to the line supervisor on a daily or weekly schedule.
- Ensure that each health facility under supervision is visited at least once per month, including the oversight of one health post and one EPI outreach site during each cycle.
- Perform any additional duties as assigned by the line supervisor or the headquarters team.
The duties and responsibilities listed in this document are representative of the nature and level of work assigned and are not necessarily inclusive in size. You may be required to travel to other parts of the country if required.
Organizational Responsibilities:
Policy Adherence
- Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law.
Prevention of Sexual Exploitation and Abuse:
- Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
Compliance & Ethics:
- Promotes and encourages a culture of compliance and ethics throughout the International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.
Safeguarding
- It is all staff’s shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children and adults at risk; and any form of trafficking in persons.
