Entails the provision of counseling and psychosocial support services to vulnerable populations, including Women and Girls at Risk of Gender-Based Violence (GBV), and Individuals IDP, Returnee, and host community settings, ensuring survivor-centered approaches, confidentiality, safety protocols, and non-discriminatory.
The role involves upholding and advocating for the understanding, adherence, and implementation of Psychosocial Support (PSS) principles to ensure the well-being and resilience of beneficiaries.
Duties and Responsibilities:
- Support WVO to improve the quality of specialized services provided for most vulnerable cases.
- Ensure a correct individual psychological support for cases internally referred by WVO case management teams.
- Ensure a correct individual psychological support for cases referred by other agencies, based on the coordination, interagency support, and mutual agreements.
Case management
- Provide a psychological assessment on selected cases referred by the caseworkers/social workers.
- Provide psychological support to cases referred by the case workers in line with case plan objectives.
- Closely monitor and document the psychological recovery of cases referred by the caseworkers.
- If needed accompany the caseworkers during the home visits.
- Ensure the self-care program for all WVO case workers.
- Informs the Protection Officer and Project Manager about any difficulty met in WVO activities implementation or problems observed in team dynamics.
Support to collective PSS
- Support WVO staff to improve the quality of specialized services provided (Specialized psychological services - group therapy, individual counseling) for different target groups, including individuals at risk.
- Design activities with psychological purposes for vulnerable women at risk attending collective PSS.
- Support WVO staff in organizing and conducting support groups for individuals at MPWC.
Reporting
- Produce and maintain accurate clinical records of the beneficiaries.
- Write technical reports on specific cases identified during the individual psychological support sessions.
- Case files and technical reports must be archived in locked and secure location; access to them should be restricted only to relevant, authorized protection program staff.
- Set up a monitoring system to evaluate the effectiveness and the impact of the planned individual and group psychological support intervention programs on the beneficiaries.
- Report to the supervisor any problems and/or training needs identified during the monitoring of social workers and caseworkers’ activities.
- Provide to the supervisor a bi-weekly and monthly reports on the activities conducted.
- Any other duties as assigned by the supervisor.
