UA Telecom is a dynamic and rapidly expanding Internet Service Provider (ISP) in Afghanistan. with operations dating back to 2013. We deliver reliable, high-speed internet services nationwide, utilizing technologies such Wireless, Fiber Optic, Microwave, and VSAT Platforms. Our focus is on providing practical, efficient connectivity solutions tailored to the unique needs of businesses, organizations, and individuals. As we continue to expand, we are dedicated to making a tangible impact by creating local job opportunities and fostering long-term social development in Afghanistan.

For more information, visit www.uatelecom.af

Job Summary

The Sales Officer at UA Telecom is a key sales professional responsible for promoting and delivering customized internet solutions to both corporate and individual clients. This role involves understanding customer needs, effectively presenting services, and closing sales to drive business growth and expand the company’s customer base.

Duties & Responsibilities

1. Identify potential customers and assess their unique needs.
2. Follow the corporate sales process to deliver tailored internet solutions.
3. Meet or exceed agreed-upon sales targets and quotas.
4. Engage in both cold and warm outreach to generate leads.
5. Schedule and follow up on calls with leads and prospects to maintain engagement.
6. Communicate with leads and customers via email, providing clear and accurate information.
7. Address all inquiries from leads and customers, ensuring prompt and accurate responses.
8. Prioritize and escalate customer inquiries when needed to ensure timely resolution.
9. Conduct cost-benefit analysis to offer the best solutions to potential clients.
10. Advise customers on the most suitable internet service options for their needs.
11. Promote specific internet packages and offers as directed by management.
12. Inform leads and customers about current promotions, discounts, and offers.
13. Cultivate and maintain positive customer relationships to maximize customer lifetime value.
14. Develop and implement strategies for improving sales performance, both individually and as a team.
15. Source and nurture customer referrals to expand the client base.
16. Track appointments, sales, complaints, and status updates for manager review.
17. Consistently meet or exceed monthly and quarterly sales quotas.
18. Continuously improve performance based on experience and manager feedback.
19. Prepare and share daily, weekly, and monthly sales plans with the line manager.

Qulifications:

1. Bachelor’s Degree in Business Administration (BBA), Sales and Marketing, Business Development, Sales Management, or a related field.
2. Minimum of 2 to 3 years of experience in sales, marketing, or business development.
3. Proven ability to sell services to large enterprises, organizations, or similar entities.
4. Experience in the ISP, telecom, or technology sectors is a significant advantage.
5. Self-motivated and commercially aware, able to work independently and meet/exceed sales targets.
6. Strong skills in contract negotiation and completion.
7. Excellent communication skills across all mediums: written, verbal, email, telephone, and presentations.
8. Fluency in Dari, Pashto, and English

Core Competencies

• Integrity: Demonstrates honesty and ethical behavior in all tasks.
• Attention to Detail: Ensures thoroughness and accuracy in completing work.
• Dependability: Reliable and responsible in fulfilling job obligations.
• Collaboration: Works well with others, fostering a cooperative and positive attitude.
• Empathy: Sensitive to others' needs and feelings, offering support and understanding.
• Communication: Addresses any uncertainties with a superior to clarify tasks.

Interested candidates are encouraged to submit their applications by June 10, 2025. To apply, please send your cover letter along with an updated CV in Word format to vacancies@uatelecom.af. Please ensure the position title and vacancy number are included in the subject line of your email.

Position Title: Sales and Marketing Manager

Vacancy Number: UAT-VA-S&M#2108-A

Please note that Only short-listed candidates will be contacted for the written test or interview process.