Purpose of the Role
The External Liaison will work closely with Safety and Access, Programs, Logistics, and the Senior Management Team to support smooth access across operational areas, and within ministry frameworks. This includes supporting MoU processes, community leader engagement, local authority engagement, problem prevention and problem solving, and visa and work permit processes.
The External Liaison will support internal and external responsiveness and consistent engagement with stakeholders, support representation, and maintain WfWI’s reputational strength particularly vis-à-vis the Islamic Emirate of Afghanistan.
The External Liaison is responsible for staying abreast of local and national news, policy, and regulation movements and announcements, both local, national, and international related to Afghanistan, and of ensuring that necessary updates are relayed to the SMT and responsibly inform decision-making.
The External Liaison will advise and support security, programmatic, and operational decisions, based on information, recommendations, and experiences shared from counterparts and other actors.
Engagement
Internal Relations
-
- Maintain strict confidentiality, expecting a high level of access to sensitive information.
- Work within the SMT and with the Country Director to resolve issues pragmatically, compassionately, and in a timely manner with appropriate follow-up.
- Engage meaningfully in initiatives to support a growth-oriented, positive, productive workplace.
- Foster an open door or other systems for all staff to discuss issues of a confidential nature.
- Support investigations for reported employee grievances, as assigned, working with the Country Director, SMT members, and Global PCC diligently and systematically.
Externa Engagement and Representation
- As first or second line of engagement with many internal and external stakeholders, including authorities, internal and sector colleagues, and others, represent WfWI with impeccable respect, responsiveness, eloquence, and integrity.
- Be consistently prepared to represent SMT internally or externally as needed.
- Support all teams in external representation.
- Support the development and implementation of representation and engagement communications protocols together with the SMT, PCC, Safety and Access, Advocacy, and Communications colleagues in Afghanistan and globally.
Disability, Equity, Inclusion, and Belonging (DEIB)
- Support the rollout of organizational WfWI DEIB policies, and staff onboardings and trainings in close coordination with the Global and Afghanistan PCC teams.
- Supporting PCC team’s monitor and reporting on DEIB rollout.
Delivery
General Duties
- Represent WFWI with the Ministries of Economy, Ministry of Labour and Social Affairs, Ministry of Higher Education (TVET), Ministry of Martyrs and Disability, and any relevant ministries or departments that require official or other representation by WFWI in relation to securing access for programs, including necessary approvals, and access for staff, including work and visa permits, and any other matters related to government/authority engagement in Afghanistan.
- As per any assigned delegation of authority, sign official letters that are submitted to relevant government authorities, or coordinate appropriate signatures from designated signatory (usually the Country Director).
- Conduct multi-pronged risk assessments and SWOT analyses of proposed program areas prior to assessments, registration, expansion, or geographic or programmatic program creep, utilizing responsible and diverse sources of information.
- Provide strategic and operational security information analysis and reports to provide consolidated and coherent information to CD, SMT, and other relevant colleagues.
- Strategically and practically support incident, emergency, and crisis response efforts, including major situations necessitating the hibernation or relocation of project staff.
- Establish, develop, and responsibly and ethically leverage a network of multi-level interlocutors inside Afghanistan from NGO, international community, and the de facto authorities.
- Support the administration and security units to ensure that all new employees and visiting WfWI international staff, as well as other relevant visitors to WfWI – Afghanistan, are provided with comprehensive and context specific orientations and briefings to include contextual analysis, standards operating procedures, and emergency response procedures.
- Conduct regular meetings with senior Afghan civil authorities and community leaders to establish effectiveness of program, to hear concerns, challenges, and recommendations, and to support participant and staff safeguarding.
- Meet regularly with Country Director and contribute WfWI’s Afghanistan strategic planning process, including discussion on strategic, safe, feasible, and innovative ways to implement program operation and activities.
- Seek continued improvement in delivery of access, government, and other partner engagement best practices.
- Provide strategic leadership, vision, and management to the WFWI’s access, engagement, and safety team members, in particular coordinating closely with security supervisor(s) of WfWI – Afghanistan, with support to transport and other access related activities.
- Support development and delivery of safety, access, and inclusion trainings and initiatives.
- Provide any other support to WfWI – Afghanistan within team member’s competencies and willingness, following discussion and agreement with line supervisor.
Other Responsibilities
All our staff are required to adhere to WfWI’s Code of Conduct, Safeguarding, Anti-Fraud and Corruption, and Diversity, Equity, Inclusion, and Belonging (DEIB) policies, and to WfWI’s:
Leadership Principles Organizational Values
Decisive Empowerment
Accountable Integrity
Courageous Respect
Adaptable Resilience
Inclusive