Quality of Care officer

Position Title: Quality of Care officer

2025-04-03 Kabul Full Time 37

Job Location:	Kabul
Nationality:	Afghan
Category:	Health Care
Employment Type:	Full Time
Salary:	As Per MSH Salary Scale
Vacancy Number:	R4732
No. Of Jobs:	1
City:	Kabul

Organization:	(MSH) Management Sciences for Health
Years of Experience:	6 Year
Contract Duration:	6 months with possibility of extention
Gender:	Female
Education:	University degree in medicine or midwifery, master’s degree preferred.
Close date:	2025-04-03

About (MSH) Management Sciences for Health:

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

Job Descriptions:

MAIN PURPOSE OF JOB:

To ensure that health care services provided by health facilities comply with quality standards, meet client expectations, and adhere to acceptable clinical standards. The role involves supporting the implementation of quality improvement initiatives, conducting mentorship and supporting activities, providing technical support to the health system, and enhancing the capacity of clinical mentors, health providers to improve quality of service delivery and performance.

Technical:
•   Ensure that Health Care services provided by district health facilities comply with accreditation quality standards to ensure that services meet requirements of accreditation program and meet client expectations and acceptable clinical standards.
•   Participate in the implementation of integrated, formative supervision system District and health centers to continuously contribute to the improvement of delivery of quality services.
•   To provide technical support to the health system to effectively and efficiently manage different dimensions of quality and participate in the operations and applied research and evaluation to constantly improve quality.
•   Participate in the implementation of quality improvement measurement framework, routine monitoring, and periodic assessment of continuous quality improvement and reporting progress. (Through PBF system)
•   Provide ongoing support to health facilities in Continuous Quality Improvement, and strengthen teams in each health facility to guarantee sustainability of Quality Management across all services.
•   Participate in the capacity building of health providers to continuously improve their competences to bridge performance gaps.
•   Support and follow up the Collaborative improvements approach to reinforce the peer review process through sharing lessons learned and best practices adopted to continuously bridge performance gaps.
•   Participate in building a strong, transparent, and effective leadership for quality to support the institutionalization of quality standard setting, monitoring, and assessment in the day to day routine work
•   Assist in the development, implementation, of HQIP and competency evaluation checklist for quality of care improvement and PDSA cycle.
•   Collaborate with healthcare staff to identify week areas for improvement and suggest evidence-based solutions.Standards and Compliance:
•   Assist in preparing for Baseline , Midline and endline quality assessments, audits, and accreditations.
•   Monitor and ensure adherence to clinical guidelines, best practices, and operational protocols. Capacity Building and Training:
•   Provide technical guidance and mentorship to healthcare providers on PDSA cycle, and continuous quality improvement.
o   Analyze data to identify trends, gaps, and areas requiring improvement in care delivery.
o   Collaborate with QoC Manager to strengthen quality of care initiatives.
•   Prepare and submit reports on the status of quality improvement activities, outcomes, and recommendations to QoC Manager-and Project Manager
o   provide support to CMs and HFs staff in 10 targeted provinces in the implementation of Mentorship program ,QI committees and MNDSR activities .
o   provide support toCMs and HFs staff in 10 targeted provinces in the implementation of Advance Equipment mentorship activities
o   providing support to CMs and HFs staff in 10 targeted provinces in the implementation of Safe surgery program activities.

Job Requirements:

REQUIRED MINIMUM EDUCATION: MD Degree, or Midwifery.

REQUIRED MINIMUM EXPERIENCE:
•   Minimum of 6 years' experience in technical support of health programs focusing on QoC.
•   Familiarity with the health system and standards for provision of primary and secondary health care services (BPHS and EPHS) in Afghanistan.
•   Experienced in working with development partners and at decentralized levels. Ability to train using a quality improvement approach.
•   Demonstrated computer skills in Microsoft Office Suite applications, including Word, Excel, and Outlook.
•   Written and spoken fluency in Dari, Pashto, and English.
•   Willing to travel as necessary to the supported districts.

COMPETENCIES:
Excellent written and oral communication skills both in local languages and English. Excellent interpersonal skills; demonstrated ability to interact professionally with culturally diverse staff.

Submission Guidelines:

Interested candidates should apply through the below link and submit an application form for positions they are suitably qualified for.

https://msh.wd1.myworkdayjobs.com/en-US/External/job/Afghanistan-Kabul/Quality-of-Care-officer_R4732?locationCountry=db69b722446c11de98360015c5e6daf6

Please click the employment opportunities tab and select Afghanistan from the list of countries. A list of positions will appear, please select those you wish to apply for. Candidates who do not apply through the above-mentioned link will not be considered for the shortlist. Female candidates are highly encouraged to apply.

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap.