Summary of Primary Duties
The Operations Director plays an important role in overseeing all operational activities within Akramzada Group of Companies. This position involves managing project operations, human resources, procurement, administration, logistics, facilities, and asset management. The Operations Director supervises a team of local staff and ensures compliance with company policies and procedures.
Key Responsibilities:
The Operations Director’s integrated role covers various responsibilities essential for the successful operation of the company.
Primary duties include:
- Developing and implementing operational policies and strategies.
- Optimizing operational processes and procedures for efficiency and cost-effectiveness.
- Managing budgeting and resourcing to align with company goals.
- Collaborating with department heads to ensure company objectives are in accordance with the plans.
- Overseeing supply chain management for timely delivery and product/service quality.
- Monitoring compliance with local and governmental regulations.
- Leading, training, and evaluating the operations team to maintain high performance standards.
Key Tasks and Duties:
The tasks and duties of an Operations Director are broad and can differ significantly by organization but generally include:
- Maintaining a safe and efficient operational environment.
- Maintain Strong relationships with Da Afghanistan Bank (DAB), APRA and other relevant regulatory authorities to ensure compliance with national laws and guidelines.
- Ensure All licenses, permits, and certifications for business operations are up to date and comply with legal requirements.
- Continuously evaluating business processes and identifying areas for improvement.
- Stakeholder management, including negotiation and communication with vendors and third parties.
- Reporting metrics and analytics for performance evaluation and business decision support.
- Implementing new technologies to streamline operations.
- Cultivating a culture of innovation and compliance within the operational team.
Management
Providing training, guidance, and direction to project operations staff.
Ensuring alignment of business policies and practices with the Field Operations Manual.
Identify opportunities for process improvement, cost optimization and service quality enhancement.
Preparation of operational budgets, forecasts and performance reports for senior management.
Coordinating documentation requirements with various stakeholders and heads of the departments.
Establish clear performance goals and ensure team accountability through regular reviews and feedback.
Procurement
- Developing acquisition planning reports and presenting updates to Senior Management.
- Monitoring and tracking procurement activities and goods/services delivery status.
- Ensuring compliance with governmental policies, DAB and NPA regulations, and procurement practices.
- Conducting market research on potential suppliers and preparing source selection documentation.
Human Resources
-
- Screening and recommending qualified candidates, conducting interviews, and making hiring decisions.
- Ensuring recruitment and personnel actions comply with relevant policies and regulations.
- Managing on boarding procedures, HR policy and procedure revision and approval, performance evaluations, and termination processes.
Policies & Procedures
-
- Ensuring project policies and procedures are documented and followed in the Field Operations Manual.
- Overseeing facility support staff, vehicle operations, maintenance, and budget reconciliation.
- Supervising inventory management and physical property audits.
Supervisory Duties
-
- Supervising, training, and mentoring operations and administration employees.
- Planning and directing work assignments, addressing performance concerns.
