Purpose of the Job:
The Project Team Leader is responsible for the day-to-day supervision, coordination and quality assurance of Protection activities at the activity field locations, in alignment with the PfV Country Strategy 2027–2030, its strategic pillars and protection access to administrative services (PAAS) interventions. Reporting to the Multi CC Coordinator, the Team Leader supervises Protection Officers, Assistants and relevant community-based workers, ensuring timely, safe, inclusive and quality implementation of protection interventions in accordance with NRC policies, technical standards and Standard Operating Procedures (SOPs). The position provides direct operational and technical support to field teams, monitors implementation progress, addresses day-to-day challenges and supports coordination with communities, service providers and other NRC Core Competencies. The Team Leader also contributes to staff capacity development, protection risk identification, reporting and accountability to affected populations.
The duty station of the Project Team Leader is both Shah Wali Kot and Panjwayee districts.
For more information about this position , please click on Job Description and NRC Grade Structure.
Generic Responsibilities:
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Adhere to NRC policies, tools, handbooks, and guidelines.
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Lead and supervise the day-to-day delivery of PfV and PAAS project activities at CRC and field level, ensuring quality, accountability, accessibility and compliance with relevant SOPs and technical standards.
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Provide day-to-day guidance, coaching, and support to protection Officers, Assistants, and Community-Based Workers.
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Ensure team members understand and apply the Protection Principles, Do No Harm, Protection Mainstreaming, and NRC’s Diversity, Equity, and Inclusion commitments.
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Prepare and submit regular progress, activity, and field monitoring reports to line management.
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Maintain strong document management practices, ensuring safe filing, data protection, and confidentiality.
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Ensure that Protection services and community activities are accessible to all groups, including people with specific needs.
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Support the identification, documentation and reporting of protection risks, emerging trends, needs and response gaps within the areas of implementation, ensuring timely communication of relevant findings to line management.
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Conduct regular field visits to monitor service quality and provide in-field coaching to staff.
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Facilitate collaboration with NRC Core Competencies, MEAL teams, and relevant stakeholders.
Specific Responsibilities:
Project Leadership, Planning and Implementation
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Provide overall leadership and coordination of the PfV and PASS project teams, ensuring effective planning, integrated implementation and timely delivery of project activities.
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Translate approved project objectives, proposals and workplans into operational priorities, implementation plans and clear deliverables, ensuring activities are delivered against agreed targets, timelines, technical standards and SOPs.
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Oversee the day to day organization and implementation of project activities, ensuring adequate staff availability, appropriate scheduling, safe and confidential service delivery arrangements, and timely resolution or escalation of operational challenges.
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Monitor implementation progress, resource requirements and expenditure against approved plans, identifying delivery gaps and operational bottlenecks and ensuring timely corrective action.
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Coordinate activity level planning, resource allocation, procurement requests and expenditure monitoring in collaboration with the Project Coordinators, Multi-CC Coordinator and relevant support departments.
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Oversee the identification of people in need of protection and assistance through community engagement, outreach, protection monitoring and other approved mechanisms, ensuring appropriate access to NRC services and referral pathways.
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Promote effective integration between PfV and PASS teams and other NRC Core Competencies to ensure coordinated and complementary responses to the needs of displaced and crisis-affected populations.
Team Management and Capacity Building
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Provide direct supervision and operational guidance to Protection Officers, Assistants and relevant community based staff, ensuring clear roles and responsibilities, effective task allocation, performance management and accountability.
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Identify staff capacity gaps through regular supervision, field observations and quality checks, and provide on-the-job coaching, mentoring and practical guidance to strengthen staff performance and implementation quality.
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Support the delivery of technical training and capacity building initiatives in coordination with the relevant Project Coordinators, ensuring consistent application of protection approaches, tools and SOPs.
Technical Oversight, Quality Assurance and Case Management
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Oversee the implementation of Protection and access to administrative services activities, ensuring interventions respond to identified protection risks and comply with approved project documents, technical standards and procedures.
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Supervise case identification, eligibility assessment, prioritization, case planning, follow-up and closure, ensuring compliance with established procedures, protection risk levels and required timelines.
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Review case plans, follow-up actions and case documentation, providing approvals or recommendations within the authority delegated under the PCM SOP.
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Monitor the appropriate use of protection assistance, including cash and in-kind support where applicable, ensuring adherence to approved procedures, documentation requirements and authorization processes.
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Conduct regular field monitoring, activity observations and quality checks to ensure interventions are implemented safely, inclusively and consistently across assigned locations.
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Support field teams in engaging with community representatives and existing structures, promoting meaningful participation of women, persons with disabilities and other groups facing barriers to participation.
Monitoring, Information Management and Reporting
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Oversee project level monitoring, documentation and reporting, ensuring timely completion and submission of activity records, progress updates and other required reports in accordance with NRC requirements.
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Ensure effective database and information management, including accurate and timely data collection and entry, regular database updates and cleaning, and routine data quality checks to identify and address missing, inconsistent or inaccurate information.
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Guide staff on appropriate data collection, entry and management practices, ensuring compliance with NRC data protection, confidentiality and information-sharing protocols.
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Review and consolidate information collected by field teams to identify emerging protection risks, trends, access barriers and response gaps, ensuring accurate analysis and timely reporting.
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Consolidate field-level protection observations and findings and provide regular updates and analytical inputs to the Coordinators to inform protection analysis, programme adaptation and advocacy.
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Provide regular implementation updates, analysis of operational challenges and recommendations to the relevant Coordinators and area management to support informed decision-making and adaptive programme management.
Coordination, Stakeholder Engagement and Representation
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Maintain effective day to day coordination with other NRC Core Competencies, relevant service providers and community stakeholders to facilitate integrated responses, referrals and access to services.
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Maintain constructive working relationships with community representatives, local stakeholders and service providers, supporting meaningful access, community engagement, and the resolution of implementation challenges.
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Represent NRC in district coordination meetings and engage with relevant stakeholders as delegated by the Multi-CC Coordinator and area management.
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Escalate protection-related concerns requiring higher-level engagement, advocacy or access negotiations to the Multi CC Coordinator, while supporting agreed follow-up actions within delegated responsibilities.
