• Conduct the specified RA measurements and controls over the company revenue streams to maintain and improve levels of revenue leakage issue management procedures.
• After conducting a series of measurements and reconciliations, the Analyst will follow each leakage incident through to resolution, ensuring that root causes are identified and reported. The Analyst will also support the RA Team Leader in building and creating RA reports.
• Prepare and present detailed reports and dashboards on revenue performance, including variance analysis and key performance indicators (KPIs)
• Ensure minimal losses are encountered in the assigned revenue stream.
• Monitor the alarms of the revenue assurance systems and investigate in a timely manner to detect any leakage.
• Identify the Root Cause Analysis for the detected revenue leakage and work ASAP with all stake holders to recover Etisalat losses as well as to ensure the problem is permanently fixed to avoid recurrence.
• Navigating multiple systems and retrieving key data for analysis.
• Maintain products/service revenue trend analysis & prepare and present detailed reports and dashboards on revenue performance, including variance analysis and key performance indicators (KPIs)
• Investigate and Analyze Suspected Fraud Accounts reported by customer interface departments.
• Prepare detailed revenue performance reports and dashboards
• Develop revenue forecasts and identify potential revenue opportunities
• Conduct pricing analysis and assist in developing pricing strategies to maximize revenue and market competitiveness
• Investigate anomalies in charging, rating, and invoicing processes.