Quality and Training Officer Officer-Kabul- MSI Afghanistan -380

Position Title: Quality and Training Officer Officer-Kabul- MSI Afghanistan -380

2026-05-31 Kabul Full Time 5

Job Location:	Kabul
Nationality:	Afghan
Category:	Health Care
Employment Type:	Full Time
Salary:	As per Organization Salary Scale
Vacancy Number:	MSIA-380-2026
No. Of Jobs:	1
City:	Kabul

Organization:	MSI Reproductive Choices Afghanistan (MSIA)
Years of Experience:	3-5 years, preferably with Health Providing National or International NGOs.
Contract Duration:	Fixed term
Gender:	Female
Education:	Medical doctor with experience in SRH field / Obs and gynaecologist is preferred, Reproductive Health Services experience
Close date:	2026-05-31

About MSI Reproductive Choices Afghanistan (MSIA):

MSI Reproductive Choices Afghanistan (MSIA) is a branch of MSI, a global, non-profit, and non-governmental organization headquartered in London, UK, and was established in August 2002 after registration with the Government of Afghanistan. MSIA follows the local mission statement of MSI: Improve Afghan women’s health and well-being so that they can, in turn, build strong, healthy families. Our vision is to be the organization that Afghan women seek out for high-quality, client-centered health care provided by women, for women.

We focus on reducing maternal mortality by providing quality and sustainable maternal-child health (MCH) and reproductive health (RH) services and information in 18 provinces of Afghanistan, namely Kabul, Balkh, Herat, Jawzjan Faryab, Nangarhar, Helmand, Kandahar, Baghlan, Kunduz, Badakhshan, Takhar, Samangan, Kapisa, Farah, Ghor, Bamiyan and Paktia in coordination with the Ministry of Public Health (MoPH) of Afghanistan.

MSIA strives to enhance women's health outcomes in the aforementioned provinces by delivering vital reproductive and maternal-child health services through multiple channels such as centers, outreaches, the private sector, and MS Ladies (Family Health Houses).

Job Descriptions:

PURPOSE

The Quality Assurance & Training Officer is part of a team working under the leadership of the Clinical Lead and reporting to the Deputy Clinical Lead. This role reports to the Senior Quality and Training Officer and together they work with managers and team members across Afghanistan and in close association with the Operations teams to provide Quality Assurance and Training for all the clinical and health work undertaken in MSI’s name in Afghanistan. Their work is key to maintaining standards and trust in MSIA’s work nationally.

Key Objectives for this role: Across their area of coverage there is at least one model site across all channels and more than 95% of providers are level one in each service they provide. Clinical and product related incidents have been reported from their designated sites across all channel and action plans developed for various purposes are followed and evidence of completion is in place'

Key Responsibilities:

Provide accurate assessment against MSI standard checklist and coordinate and deliver quality improvement initiatives, according to the agreed team plan,. Specifically

Assist in developing solutions to quality issues.
Coordinate and deliver training needs with relevant personnel.
Coordinate MAT meetings and develop action plans based on minutes for clinic implementation.

Provide advice and guidance on documentation, interpreting QA procedures, and MSIA regulations

The QAO is key to the tracking and response to clinical incidents, through the following specific sets of actions

Maintain the incident management database by inputting information and generating reports on response actions taken
Track and report incidents based on MSIA standards and emergent themes
Establish annual/monthly quality targets with clinics
Conduct annual internal audit of sites and improve clinical governance and service provisions as per MSI standards.

Ensure the availability of quality medical supplies and equipment at clinics

Provide excellent training where participants gain knowledge skills and attitude that reduces clinical risks. This work includes:

Plan and deliver effective clinical training in accordance with MSIA standards.
Assist in cascading training from MSI headquarters to provincial and stakeholder levels.
Mentor other staff on quality development approaches and practices.
Provide updates on new/changed regulations and standards to clinical staff.

Support the delivery of training by contracted staff in public/private sites

Job Requirements:

KNOWLEDGE/QUALIFICATIONS

Knowledge of data management systems Knowledge of effective training methodologies to impact change

Medical doctor with experience in SRH field / Obs and gynaecologist is preferred

SKILLS/PROVEN EXPERIENCE

Proven Clinical experience Well developed training skills for a range of learners Excellent written and oral communications for training, presentations and reporting

Reproductive Health Services experience

ATTITUDES

Fully committed to MSIA mission, vision, objective, goal
Service oriented
Self-motivated and able to remain results focused in working alone
Persuasive in the face of end-user resistance
Honest, reliable and maintains confidentiality

Safeguarding:

MSI Reproductive Choices places human dignity at the center of its relief and development work. At the heart of MSI Afghanistan's efforts to address health, medical needs, and social justice is its engagement with marginalized communities, vulnerable adults, children, and maternal health.

MSI Afghanistan values maternal health and child protection, emphasizing that these groups are particularly at risk of sexual exploitation and abuse. MSI Reproductive Choices is committed to protecting vulnerable adults and children from sexual harassment, exploitation, and abuse, involving MSI Afghanistan employees and related personnel.

MSI Afghanistan has a zero-tolerance policy toward sexual exploitation, abuse, and child abuse. We take all concerns and complaints regarding sexual exploitation, harassment, abuse, and child abuse involving MSI employees and related personnel very seriously.

All MSI Afghanistan offers of employment are subject to satisfactory references and appropriate screening checks. By applying, the applicant confirms understanding of these recruitment procedures.

Submission Guidelines:

Interested and qualified candidates are requested to fill out the MSI-A application form by clicking the link below and send a copy of their updated CV (no educational or job certifications) by the closing date.

Please note that MSI-A does not charge applicants any recruitment fees. MSI-A is an equal-opportunity employer with a strong commitment to diversity at all levels. MSI-A has a strict non-discriminatory policy in its hiring and selection processes. All applicants will receive equal consideration, and applicants from all ethnic, racial, and economic backgrounds are encouraged to apply.

Please be aware that only those candidates who have been shortlisted will be contacted.