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Reconciliation of all Accounts.
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Support implementation of new projects and change request.
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Monitor daily operations of Alternate Channels and identify improvement areas for reengineering to ensure delivery of efficient and high-quality service to customers.
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Responding to the customer emails & calls.
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Perform task given by supervisor in relation of credit card.
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Checking of Payment file with the statement.
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Review of daily management report.
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Preparation of documents, calculations and entries in coordination of overall month end activities proactively.
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Check and control all branches daily, weekly and monthly reports.
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Monitor and implementation daily operation plan and report to line manager.
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Fills up the account opening forms for the customers correctly & neatly.
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Issues cheque books to the customer.
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Make sure all wording of loan documents must be correct without any spelling mistakes.
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Having good relation with clients.
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Visit of related cases property/ business as per credit policy.
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Obtaining colored copy of business license/ tazkera/ passport of president/ vice president of the company/ mortgagor and other related documents.
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Make sure all required information/documents of cases are completed before the credit committee and disbursement.
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The incumbent is responsible to fill KYC and Re- KYC as per compliance policy.
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Participating in full scope of audit of branches and departments as per audit plan.
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Checking of monthly interest /profit posting to customer accounts.
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Cash Management of all Branches.
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Liaison with Local and International Banks, for funding the Nostro accounts and supporting the Overall operations of the Bank.