Institutional Background

SME Client Support Afghanistan LLC (“SCSA”) is a consulting and service company registered with the General Directorate of Central Business Registry & Intellectual Property with its headquarters in Kabul, Afghanistan. SCSA is fully owned by ACGF - Afghan Credit Guarantee Foundation (“ACGF”), a foundation with legal incorporation in Cologne. ACGF is a credit guarantee fund with the mission to improve access to finance for Afghanistan’s micro, small, and medium-sized enterprises (“MSMEs”) by sharing the credit risk of the Afghan partner financial institutions (“PIs”) and by improving their MSME lending capacity with technical assistance (“TA”). ACGF was founded in 2014 by DEG – Deutsche Investitions- und Entwicklungsgesellschaft mbH and by the German Ministry of Economic Cooperation and Development. Governed by a service contract concluded between ACGF and SCSA. SCSA provides a broad range of ancillary services in the context of ACGF’s credit guarantee and technical assistance operations. SCSA is a consulting company, not a financial institution. It neither provides any financial services nor does it have contractual relationships with the Afghan PIs. SCSA solely acts as a service provider to ACGF by carrying out a range of various services, e.g., providing ongoing technical assistance to PIs (e.g., training-on-the-job and coaching of SME credit staff) or providing support services for the credit guarantee appraisal and guarantee claim appraisal.

Besides the above-mentioned credit guarantees, ACGF has started two projects: MSME Access to Finance for Livelihoods in Afghanistan (MALA), funded by the European Union (EU) and supporting the implementation of a Matching Grants Programme for MSMEs in Afghanistan; and Empowering Microfinance and Enterprises for Resilience and Growth (EMERGe), funded by World Bank and aiming to build sustainable solutions for developing both the demand for and supply of finance for micro and small enterprises in Afghanistan, prioritizing women's financial inclusion. Under both projects, TA is provided to Afghan PIs to enhance their capacity for providing lending products that respond to MSMEs' financing needs and are compliant with the regulatory environment; as well as to support them as they transition operationally to the Islamic finance model and the provision of Shariah-compliant products.

Position Purpose

SCSA is seeking a reliable and skilled Handyman to support the Administration & Security Department by ensuring proper maintenance of office facilities, equipment, and infrastructure. The role aims to strengthen in-house preventive maintenance capacity, reduce reliance on external service providers, and ensure safe, efficient, and uninterrupted office operations

Main Duties & Responsibilities

The scope of work of the Handyman includes, but is not limited to:

• Perform routine and preventive maintenance of office facilities, including minor carpentry, plumbing, electrical, and repair works.
• Repair and maintain doors, windows, locks, fittings, furniture, and office fixtures.
• Conduct regular inspection and basic maintenance of solar panel systems and battery units under the supervision of IT/Admin.
• Address plumbing issues in kitchens, washrooms, and water supply systems.
• Support maintenance of the building structure, including walls, ceilings, basement areas, yard, and garden space.
• Identify potential maintenance risks and report them proactively to the supervisor.
• Coordinate with external technicians for major repairs when required.
• Ensure proper use and safekeeping of tools and maintenance equipment.
• Support office relocation, furniture arrangement, and minor installations.
• Assist in emergency situations (e.g., power outages, water leakage, infrastructure issues).
• Maintain a simple maintenance log/report of completed tasks.
• Perform any other related duties assigned by the Senior Administration & Security Officer

Key Selection Criteria

Education:

• High school diploma or vocational training in carpentry, plumbing, electrical work, or general maintenance preferred.
• Technical certification in a relevant trade is an advantage.
• Support the cleaning team as and when required

Experience:

• Minimum 2–3 years of relevant experience in building maintenance, facility support, or technical repair work.
• Practical experience in carpentry, plumbing, basic electrical repairs, and general facility maintenance.
• Experience working in an office, NGO, or corporate environment is an asset.

Skills and Personal Attributes:

• Practical problem-solving skills and hands-on technical ability.
• Ability to work independently with minimal supervision.
• Strong sense of responsibility and accountability.
• Good physical condition and ability to perform manual tasks.
• Basic understanding of safety standards in maintenance work.
• Ability to respond promptly to urgent repair needs.
• Respectful, trustworthy, and professional conduct.
• Basic communication skills in Pashto and/or Dari.

Please apply online at https://acgf.bamboohr.com/careers/219?source=aWQ9MTU%3D and include your CV.

Please mention “Application for the position of 'Handyman (Maintenance & Facility Support) (SCSA LLC/2026/208)” in the subject line of the cover letter.

Only shortlisted candidates will be contacted.