The Project Manager is responsible for the overall leadership, coordination, quality assurance, and timely delivery of the shelter project targeting returnee households in Herat Province. The role ensures that shelter repair, upgrade, and transitional shelter activities are implemented in line with Emergency Shelter/NFI Cluster guidance, SPHERE standards, donor requirements, safeguarding policies, and cash programming compliance. The Project Manager oversees technical, operational, financial, protection, and accountability components of the project, ensuring safe, high-quality, and measurable shelter outcomes.
A. Project Leadership & Implementation Oversight
- Lead overall implementation of Shelter Packages A (Transitional Shelter), B (Major Repairs), and C (Minor Repairs).
- Ensure activities are delivered according to the approved workplan and timeline.
- Supervise Shelter Core Teams (Engineers & Foremen).
- Ensure milestone-based cash disbursement is linked to verified technical progress.
- Monitor project targets and ensure delivery within budget envelope.
B. Technical Quality & Standards Compliance
- Ensure alignment with:
- ES/NFI Cluster guidance
- Build Back Better (BBB) principles
- Seismic risk mitigation standards
- SPHERE standards
- Review and validate technical methodologies and tools.
- Ensure consistent technical supervision across districts.
- Escalate structural or safety concerns appropriately.
C. Cash-Based Programming Oversight
- Ensure labelled cash for shelter is implemented with strong accountability mechanisms.
- Oversee instalment-based cash distribution linked to construction milestones.
- Coordinate closely with Finance regarding Azizi Bank disbursement schedules.
- Monitor risks related to misuse, diversion, or market inflation.
- Ensure unconditional cash distribution aligns with food security objectives.
D. Protection, Inclusion & Safeguarding
- Ensure vulnerability-based targeting is applied transparently.
- Oversee inclusion of:
- Female-headed households
- Persons with disabilities
- Highly vulnerable returnees
- Ensure tenure verification processes for Transitional Shelter recipients.
- Promote zero tolerance for fraud, corruption, and sexual exploitation.
- Ensure effective Feedback & Complaints Response Mechanism (FCRM).
E. Coordination & Representation
- Represent the project at:
- Provincial Shelter Cluster meetings
- CWG coordination platforms
- District-level coordination meetings
- Liaise with:
- Directorate of Refugees and Repatriation (DORR)
- Ministry of Economy
- Legal referral actors (e.g., NRC)
- Consortium partners where relevant
- Ensure complementarity with other sector actors (WASH, MPCA, Protection).
F. Planning, Monitoring & Reporting
- Develop and manage a detailed project implementation plan.
- Oversee baseline, endline, PDM and market monitoring processes.
- Ensure timely monthly reporting (technical, financial, narrative).
- Contribute to mid-term review and final evaluation.
- Track KPIs and adjust implementation strategies where necessary.
- Document lessons learned and contribute to learning framework.
G. Budget & Resource Management
- In coordination with Programme manager -Monitor expenditure against activity implementation.
- Ensure cost efficiency and value for money.
- Coordinate procurement planning with logistics.
- Anticipate and mitigate financial risks.
H. Human Resource Management
- Supervise and mentor Shelter Engineers and team members.
- Ensure staff receive required technical and safeguarding training.
- Conduct performance reviews.
- Promote team accountability and ethical conduct.
- Ensure balanced workload distribution across districts.
3️⃣ Key Performance Indicators (KPIs)
Performance will be measured against:
- % of households assisted against set target
- % of shelter works completed within the planned timeframe.
- % of shelters meeting agreed technical standards.
- Zero major compliance breaches in cash programming.
- Timely submission of donor reports.
- Budget variance maintained within acceptable thresholds.
- Effective resolution rate of complaints via FCRM.
- Positive beneficiary satisfaction results from PDM.
