The IT–Inventory Officer is responsible for providing first-level IT support, maintaining MHCO’s IT infrastructure, and managing the inventory, IT equipment and office assets in Nangarhar. This includes troubleshooting hardware, software, and network issues, configuring and updating systems, ensuring data security, and training staff on safe IT practices. The role also involves accurate record-keeping of assets, assigning tags, tracking equipment movements, performing periodic verifications, supporting procurement, and preparing reports. The IT–Inventory Officer ensures compliance with MHCO IT and inventory policies, maintains organized documentation, and supports audits and operational efficiency across the organization.
Duties & Responsibilities:
- Provide first-level IT technical support to all staff (hardware, software, network issues).
- Install, configure, and update computers, printers, software, and related systems.
- Monitor and maintain internet connectivity and office network systems.
- Ensure all devices are maintained, updated, and protected (antivirus, security updates).
- Troubleshoot technical issues and escalate major problems to IT Coordinator when needed.
- Support staff in using email systems, cloud storage, and digital tools.
- Enforce MHCO IT policies, including data protection and cybersecurity procedures.
- Ensure secure backup of important files and systems.
- Monitor and control user access rights to systems and applications.
- Check that all devices comply with organizational security standards.
- Maintain a complete and updated inventory list of all MHCO IT equipment, office assets, and electronics.
- Assign asset tags and ensure accurate record-keeping for all newly received equipment.
- Conduct periodic asset verification and reconciliation (monthly/quarterly).
- Track movement of equipment between offices and staff (check-in/check-out forms).
- Report lost, damaged, or disposed assets according to MHCO procedures.
- Support procurement of IT equipment, accessories, and software as needed.
- Communicate with suppliers and service providers for maintenance, warranty claims, and repairs.
- Ensure proper documentation (invoices, warranties, service records) is maintained.
- Provide basic IT orientation for new staff.
- Train staff on safe IT practices, data protection, and use of equipment.
- Develop user-friendly guides for common IT issues.
- Prepare monthly IT & inventory reports for the supervisor.
- Maintain organized documentation of inventory logs, repair histories, and asset handover forms.
- Support internal and donor audits by providing accurate IT and inventory records.
Note: Only short-listed candidates will be contacted for written Test/Interview
Safeguarding and Recruitment Statement – MHCO
At MHCO, we are firmly committed to maintaining a safe, respectful, and inclusive working environment. We do not tolerate any form of inappropriate behaviour, including sexual harassment, exploitation, abuse, or financial misconduct. The safety and well-being of children, young people, adults, and all beneficiaries we engage with are of paramount importance.
All MHCO staff are expected to uphold these principles in accordance with our Code of Conduct and safeguarding policies. We place strong emphasis on recruiting individuals who demonstrate integrity and align with our organizational values.
The selected candidate for this role will receive comprehensive safeguarding training and will be responsible for understanding and adhering to MHCO’s safeguarding standards. Employment offers are subject to satisfactory references and relevant screening checks, which may include criminal background verification and terrorism finance assessments.
we will request information from previous employers regarding any substantiated findings of sexual exploitation, abuse, or harassment, as well as any ongoing investigations at the time of the candidate’s departure.
By submitting an application, candidates confirm their understanding and acceptance of these recruitment procedures.
