Receptionist / Customer Service

Position Title: Receptionist / Customer Service

2025-11-28 Kabul Full Time 19

Job Location:	Kabul
Nationality:	Afghan
Category:	Marketing
Employment Type:	Full Time
Salary:	As per Travel Agency salary scale policy
Vacancy Number:	10
No. Of Jobs:	1
City:	kabul

Organization:	Rashad Faizi Tourist & Travel Agency
Years of Experience:	one or two year
Contract Duration:	one year and extending
Gender:	Male
Education:	Bachelor's degree
Close date:	2025-11-28

About Rashad Faizi Tourist & Travel Agency:

We are a reputable and growing travel agency that provides a full range of travel services — including flight bookings, tour packages, hotel reservations, visa assistance, and group travel planning.

Join our friendly team! Full-time position, Monday–Friday.
Requirements: good communication in English, Dari and Pashto, organized, computer skills.

Job Descriptions:

We are a trusted travel agency offering international and domestic travel services, including ticketing, hotel reservations, tour packages, and visa support. Our company is growing, and we’re looking for a friendly, well-organized Receptionist to be the first point of contact for our clients.

The ideal candidate will have strong communication skills, a professional attitude, and a passion for customer service.

Must able to speak in English, Dari, Pashto fluently

Job Requirements:

Key Responsibilities

Greet customers and visitors in a professional, friendly manner (in-person or online)
Answer phone calls, emails, and WhatsApp inquiries about travel bookings
Assist clients with basic information about flight schedules, prices, and package details
Maintain appointment schedules and coordinate with travel agents and ticketing staff
Handle document filing, scanning, and data entry for customer records
Support the office with general administrative and front-desk duties
Ensure the reception area and client communication channels are well-managed and organized

Qualifications

Required: