PSEA/GRM Officer

Position Title: PSEA/GRM Officer

2025-10-06 Kabul Full Time 35

Job Location:	Kabul
Nationality:	Afghan
Category:	Health Care
Employment Type:	Full Time
Salary:	According to organization salary scale
Vacancy Number:	2025/115
No. Of Jobs:	1
City:	Kabul

Organization:	Organization for People’s Health in Action (OPHA)
Years of Experience:	Minimum 3 years of experience in protection, safeguarding, or grievance management
Contract Duration:	One year
Gender:	Male/Female
Education:	Bachelor’s degree in Social Work, Gender Studies, Law, or related field.
Close date:	2025-10-06

About Organization for People’s Health in Action (OPHA):

The Organization for People’s Health in Action (OPHA) is an independent, non-governmental, non-political and non-profit organization dedicated to the development of Afghanistan. OPHA focuses on implementing projects in healthcare, community development, capacity building, and the empowerment of women and youth.

OPHA was established in October 2017, and is officially registered with the Ministry of Economy. The organization is currently delivering essential healthcare services in Paktika province.

For more information, please visit our website: www.opha.org.af

Job Descriptions:

General Responsibilities:

Prevention Sexual Exploitation, Abuse and Grievance Redressal Mechanism (PSEA/GRM) Officer will lead and coordinate the implementation of mechanisms that prevent sexual exploitation and abuse (SEA), ensure accountability, and manage grievances effectively within the HER AF2 and other s Projects. The officer will ensure that all stakeholders—especially women, children and vulnerable groups—are protected, heard, and supported.

Key Responsibilities

1. PSEA Implementation

Update and roll out PSEA policies and protocols aligned with international standards.
Conduct regular training and awareness sessions for staff, partners, and community members.
Follow confidential reporting channels and ensure survivors receive appropriate support.
Monitor compliance and investigate SEA allegations in coordination with relevant authorities.

2. Grievance Redressal Mechanism

Design and operationalize a culturally sensitive, accessible, and transparent GRM.
Maintain a grievance database and track resolution timelines.
Ensure timely and impartial investigation of complaints.
Provide regular reports and analysis to management on grievance trends and resolutions.

3. Stakeholder Engagement

Collaborate with community leaders, women’s groups, and local authorities to promote protection and accountability.
Facilitate community feedback sessions and integrate findings into project improvements.

4. Monitoring & Reporting

Prepare monthly and quarterly reports on PSEA and GRM activities.
Document lessons learned and best practices for continuous improvement.

Job Requirements:

Qualifications & Experience

Bachelor’s degree in Social Work, Gender Studies, Law, or related field.
Minimum 3 years of experience in protection, safeguarding, or grievance management.
Proven knowledge of PSEA principles and humanitarian protection frameworks.
Strong interpersonal, communication, and facilitation skills.
Fluency in [insert relevant languages].
The position requires regular travel to provinces for field visits and providing support to project activities.

Core Competencies

Integrity and confidentiality
Gender sensitivity and survivor-centered approach
Analytical thinking and problem-solving
Cultural competence and empathy

Others:

Act according to the policies of OPHA.
Keep confidentiality with issues related to OPHA.
Develop Spirit of co-operation and understanding among members of the team.
Work with honesty and co-operative attitude and keep a high standard of quality.
All other interdictions are stipulated in the staff regulation and other OPHA policies along with the disciplinary measures and all these policies are part of the staff contract with OPHA.

OPHA upholds a strict zero-tolerance policy regarding Sexual Exploitation and Abuse (SEA), sexual harassment, abuse of authority, and discrimination by its personnel toward the individuals it serves. Additionally, OPHA is firmly committed to stringent child safeguarding principles.

All personnel, including selected candidates, are expected to fully comply with these standards and principles at all times. As part of OPHA’s commitment to maintaining a safe and ethical work environment, all selected candidates will be subject to thorough reference and background checks concerning any past misconduct related to sexual exploitation and abuse as well as child safeguarding violation and any corrupt practices. Candidates may also be required to provide further information throughout the selection process.

Individuals with disabilities are encouraged to apply.

Submission Guidelines:

Qualified applicants who are exactly suitable with the above criteria are requested to submit their CV with cover letter through the email provide below.

Please write the subject title in email as: GRM/PSEA Officer, Vacancy No. 2025/115, otherwise your application may not be considered.

Only short listed candidates will be contact for written test/interview and application after closing date will not be considered.

Note: Applications are reviewed on active bases and after receiving sufficient eligible applications we may process the position before closing date.

Submission Email:

jobs@opha.org.af