Interested candidates are required to submit the following documents:

• Updated CV/Resume in English
• Cover Letter in English

• A 1–3 minute self-introduction video in English explaining:

• Your educational and professional background

• Why you are interested in this position

• Your customer service experience and communication skills

• Why you believe you are the right candidate for this role

The video is a mandatory part of the application process. Due to the importance of English communication skills and presentation abilities in this role, applications submitted without a video will not be reviewed, and the CV will not be considered.

Important Requirements:

• All applications and supporting documents must be submitted in English.
• Candidates must demonstrate strong spoken and written English skills.
• Applicants should be quick learners, hardworking, and committed to professional growth.
• Only shortlisted candidates will be contacted for interviews and further assessments.

Please send your application to Hrmegaelc@gmail.com with the subject line:

"Customer Support Agent"