The HALO Trust is the world’s largest humanitarian mine clearance organisation. We save lives and restore communities threatened by landmines and other weapons of war, such as cluster bombs, stockpiles of small arms and improvised explosive devices (IEDs). Born out of a desire to help the people of Afghanistan in 1988, we now have over 9,500 staff in 26 countries and territories, working to get vulnerable communities back on their feet following conflict. Millions of families have been able to return to their homes safely thanks to this work, but there is still much to do.

There are many challenges associated with delivering humanitarian work but we are passionate in our commitment to create safe, secure communities but we do not shy away from working in countries where there are gaps in international support for clear humanitarian needs. As an advocate for the ‘forgotten’ in the world, we urgently wish to reach more countries where our skills and experience can accelerate recovery and provide the essential groundwork to help address the root cause of the current refugee crisis.

Demining remains our core purpose but in order to deal with the broader debris of war, we are strengthening our work in weapons and ammunition management. We help governments to manage stockpiles of weapons and dispose of weapons and ammunition.

The HALO Trust is the world’s largest humanitarian mine clearance organisation. We save lives and

restore communities threatened  by  landmines and other weapons of war,  such as  cluster bombs,

stockpiles of small arms and improvised explosive devices (IEDs). Born out of a desire to help the people of Afghanistan in 1988, we now have over 6,000 staff in 19 countries and territories, working to get vulnerable communities back on their feet following conflict. Millions of families have been able to return to their homes safely thanks to this work, but there is still much to do.

There are many challenges associated with delivering humanitarian work but we are passionate in our commitment to create safe, secure communities but we do not shy away from working in countries where there are gaps in international support for clear humanitarian needs. As an advocate for the ‘forgotten’ in the world, we urgently wish to reach more countries where our skills and experience can accelerate recovery and provide the essential groundwork to help address the root cause of the current refugee crisis.

Demining remains our core purpose but in order to deal with the broader debris of war, we are strengthening our work in weapons and ammunition management. We help governments to manage stockpiles of weapons and dispose of weapons and ammunition.

The ICT Officer plays a key role in the ICT service delivery of the organization. The position provides support to the Information & Communications Technology (ICT) Department by contributing towards achieving the department’s goals for the Organization. This includes providing direct ICT support to the Organization’s end users in their use of the ICT resources, enabling the delivery of effective secure, and reliable ICT systems, and contributing to the development and implementation of ICT standards and policies.

Duties & responsibilities:

• Provide principal support to onsite and remote end-users, providing timely and quality responses to inquiries, issues, and requests, ensuring a proper resolution.
• general computer support; software installations; license management; networks; printers; audio/video conferencing and mobile phone support; deployment of equipment; management of inventories.
• Maintenance and Upgrades of the Domain, DNS, DHCP, WDS, and File servers.
• Maintenance and configuration of the core network devices.
• Creation of new users, end-user training, and development/updating of documentation.
• Set up, or assist with, maintaining and administering desktops, servers, computer networks, printers, fixed and mobile telephones, software, and other IT peripherals
• Manage the backup of data and systems and assist in disaster recovery
• Investigate security alerts and incidents and provide incident response
• Support the programme with the delivery of staff computer literacy training initiatives
• Maintenance and configuration of company systems including but not limited to:
  • Servers and failover cluster
  • Active Directory and Domain Services
  • Firewalls and security devices
  • Network Architecture (routers and switches) both wired and wireless
  • Help desk support.
  • Maintenance and extension of both wired and wireless network
• Any other duties assigned to him/her by the line manager.

Required Skills and Experience:

Bachelor's degree in computer science or related field with 5+ years of experience in the related field.

Master's degree in computer science or related field with 2+ years of experience.

• Strong system & and network administration skills.
• Good knowledge of routers, switches, wireless bridges, and firewalls.
• Practical hands-on system administration (Windows Server 2021).
• Any certification in (CCNA, CCNP, MCSA or MCSE).

Submission Guideline:

Please send your CV and Cover letter to:  recruitment@haloafg.org

You are requested to copy and paste below as your subject of application email:

HT-119-2024 ICT Officer

Note: Applications without mentioning the Position Title & Vacancy Number in the subject line of the email will NOT be considered.

The HALO Trust has got strong stand on protection of beneficiaries.

"The ICT Officer" will have to create and maintain an environment which prevents sexual exploitation and abuse and promotes the implementation of the code of conduct."

The HALO Trust, as an ethical and humanitarian charity, is dedicated to establishing a secure and trustworthy environment for all individuals associated with the organization, including beneficiaries, staff, and volunteers. The commitment to safeguarding and promoting well-being involves protection from various forms of harm such as abuse, neglect, and exploitation. The charity sets minimum standards for staff conduct, emphasizing respectful and professional interactions, with a zero tolerance of misconduct. Specific guidelines include obtaining parental consent before engaging with or photographing children, prohibiting all forms of harassment and exploitation, and addressing any breaches confidentially. For risk education sessions involving children, voluntary consent is required, and HALO strictly prohibits coercive practices. The organization encourages reporting of bullying or harassment, with mechanisms in place for confidentiality. HALO's gender policy aligns with the country-wide strategy, and it staunchly opposes violence and sexual abuse in the working environment, pledging prosecution in accordance with Afghan laws.