PSEA/GRM & Capacity Building Officer

Position Title: PSEA/GRM & Capacity Building Officer

2026-01-27 Kabul Full Time 42

Job Location:	Kabul
Nationality:	Afghan
Category:	Health Care
Employment Type:	Full Time
Salary:	According to organization salary scale
Vacancy Number:	747/2026
No. Of Jobs:	1
City:	Main Office Kabul

Organization:	CAF
Years of Experience:	Experience in the relevant field is must (5 years)
Contract Duration:	End of Dec 2026 (Extendable )
Gender:	Male
Education:	Medical Doctor (MD)
Close date:	2026-01-27

About CAF:

INTRODUCTION:

Care of Afghan Families (CAF) is a non-governmental, non-political, not-for-profit, and independent Afghan organization. The organization was established in January-2003 in Kabul and is registered with the Ministry of Economy. CAF is mainly involved in health, education research, & community development. For further information about CAF, please visit the website: www.caf.org.af

Job Descriptions:

PSEA (Protection from Sexual Exploitation and Abuse)

Ensure full implementation of CAF’s PSEA Policy and Procedure across all projects.
Act as focal point for PSEA awareness, training, and reporting mechanisms.
Coordinate survivor-centered reporting and referral pathways in line with CAF and donor requirements.
Conduct background/reference checks for new staff to verify prior misconduct related to SEA.
Organize and document PSEA training sessions for staff, partners, and community stakeholders.
Maintain confidential records of SEA cases and ensure timely reporting to senior management and external agencies.

2. GRM (Grievance Redress Mechanism)

Serve as focal point for CAF’s GRM/Complaint Handling Mechanism at central and provincial levels.
Ensure complaint boxes, hotlines, and reporting channels are functional and accessible at all health facilities and offices.
Register, triage, and escalate sensitive grievances (fraud, harassment, SEA, corruption) within 24 hours.
Facilitate GRM committee meetings at head office and provincial offices.
Prepare monthly and quarterly GRM reports for submission to CAF management and donors.
Conduct awareness sessions at community and facility levels to ensure beneficiaries understand complaint mechanisms.

3. Capacity Building

Ensure SAFE project Training Plan is implemented in line with the project Work plan
Lead CAF’s Training & Development Policy implementation for HR and program staff.
Conduct annual Training Needs Assessments (TNA) and prepare consolidated training plans.
Facilitate functional and project-specific trainings (HRM, Code of Conduct, GRM, PSEA, Anti-Fraud, AML/CTF, Gender, Child Protection, etc.).
Identify internal trainers and external certified trainers for competency-based and non-competency-based trainings.
Ensure training reports, feedback forms, and post-training evaluations are completed and filed.
Support staff development through mentoring, coaching, and workshops.

4. Compliance & Reporting

Ensure compliance with CAF policies, donor agreements, and national laws.
Prepare monthly, quarterly, and ad hoc reports on PSEA, GRM, and training activities.
Support HR department in induction of new staff, ensuring orientation on PSEA, GRM, and Code of Conduct.
Liaise with external stakeholders (MoPH, UNICEF, UN agencies, donors) for coordination on safeguarding and accountability.

Minimum Requirements

Bachelor degree in Social Sciences, Human Resources, or related field.
At least 5 years of experience in safeguarding, grievance redress, HR development, or NGO program management.
Proven knowledge of PSEA, GRM, HRM, and Training & Development policies.
Strong facilitation, training, and capacity-building skills.
Excellent communication skills in English, Dari, and Pashto.
High computer literacy (MS Office, HRMIS, databases).

Strong ethical standards, impartiality, and commitment to CAF’s mission and values.

Job Requirements:

QUALIFICATION AND REQUIREMENTS:

Medical Doctor (MD)
Fluent in English and local languages.
Good communication, problems solving and presentation skill.
Familiarity with Kabul Province.
Travel to the different districts of Kabul Province is must

Submission Guidelines:

CV along with cover letterhead should be sent to:

HQ Office Address: House # 2194, Street # 7^th Qala-E-Fatullah Khan District # 10^th -Kabul Afghanistan

Email: jobs.kbl.caf@gmail.com

Only short-listed candidates will be contacted for Interviews.

Important Note: Applicants should copy and paste the Vacancy Announcement (VA) Number, # 657/2023 and select the provinces into the email subject line.

Note: Due to the requirement of the position whenever we found qualified candidates according to the announcement we will do the recruitment process before the due date.